Case Study

Venue Demographics

AI-powered customer intelligence platform using computer vision to analyze real-time demographics from venue cameras. Provides actionable insights for marketing, staffing, and operations.

Industry
Hospitality
AI Engine
DeepFace
Processing
Real-time
Status
Production

The Challenge

Problem

Hospitality venues (restaurants, bars, hotels) lack real-time visibility into their customer demographics. Decisions about marketing, staffing, and operations are based on intuition rather than data.

  • No way to know who's actually visiting the venue
  • Marketing campaigns can't be targeted effectively
  • Staffing decisions are based on guesswork
  • No data to optimize promotions or menu offerings
  • Competitor analysis is impossible without footfall data

The Solution

Solution

Built a computer vision platform that analyzes camera feeds in real-time using DeepFace. The system detects faces, estimates demographics (age, gender), analyzes emotions, and generates actionable business intelligence — all while respecting privacy by not storing individual face data.

Processing Pipeline

Input
Camera Feed
Detection
DeepFace
Analysis
Age/Gender/Emotion/Ethnicity
Output
Insights API

Core Capabilities

Multi-Face Detection

Process 8+ faces simultaneously in a single frame. Handles crowded venues with high accuracy.

Demographic Analysis

Age estimation, gender detection, and ethnicity classification for comprehensive customer profiling.

Emotion Detection

Analyze customer mood — happy, neutral, surprised. Measure satisfaction in real-time.

Business Intelligence

AI-generated recommendations for marketing, staffing, and operations based on demographic trends.

Sample Analysis Output

Crowd Demographics (8 faces detected)

62%
Female
38%
Male
28
Avg Age
75%
Happy
API Response
{
  "faces_detected": 8,
  "demographics": {
    "age_groups": {
      "18-24": 3,
      "25-34": 4,
      "35-44": 1
    },
    "gender": {
      "female": 5,
      "male": 3
    },
    "ethnicity": {
      "asian": 4,
      "white": 2,
      "latino_hispanic": 1,
      "middle_eastern": 1
    }
  },
  "emotions": {
    "happy": 6,
    "neutral": 2
  },
  "recommendations": [
    "Consider extending ladies night promotion",
    "Peak demographic: Young professionals (25-34)",
    "Diverse customer base - consider multilingual marketing",
    "High satisfaction detected - good time for upselling"
  ]
}

Technology Stack

DeepFace OpenCV Python Flask SQLAlchemy Gunicorn PostgreSQL Redis Docker

Results

8+
Faces processed simultaneously
<2s
Analysis time per frame
GDPR
Privacy compliant

The system processes camera feeds in real-time without storing individual face data, ensuring GDPR compliance while delivering actionable business intelligence to venue operators.

Need customer intelligence?

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